Gusto
HR software for small businesses focusing on employee management and payroll at an affordable price.
Visit websiteAbout Gusto
Gusto is positioned as the best HR software for small businesses, particularly those with under 50 employees. It specializes in employee management and payroll, offering a solution at an affordable price point. Based on aggregated user reviews, it holds high ratings on platforms like G2 (4.6/5) and Capterra (4.6/5). Its starting price is a monthly base fee plus a per-person charge, making it a clear choice for its target market. However, the research notes that Gusto has a significantly lower rating on Trustpilot (2.5/5) and does not include a dedicated employee handbook builder.
Pros
- Ranked as the best HR software for small businesses (under 50 employees).
- Offers affordable pricing with a clear per-person model.
- Highly rated on G2 and Capterra for user satisfaction.
Cons
- Does not include a dedicated handbook builder.
- Receives a very low rating on Trustpilot (2.5/5).
Reviews
Excellent Payroll Automation for Small Teams
Gusto has been a big improvement for our small consulting firm. Running payroll used to be a multi-hour headache, but now it's a 10-minute task. The platform is incredibly intuitive, especially for onboarding new hires and handling state tax registrations, which it automates beautifully. Employees love the simple interface for accessing their pay stubs and W-2s. My only minor complaint is that customer support can be slow to respond. For a standard question, I've had to wait over 24 hours for a resolution, which can be stressful when dealing with payroll deadlines. Despite that, it's a fantastic, reliable tool that I highly recommend for any small business owner wanting to reclaim their time.